Job Title:                    Computer Technician        Wage/Hour Status:  Nonexempt

 

Reports to:                 Director of Technology    

 

Dept. /School:            Information Technology    Date Revised:  01/23/2023

 

Primary Purpose:

 

Perform on-site technical support. Install and maintain computer equipment, network and software applications within the district. First line technical support; respond to work orders and trouble tickets in a timely manner. Diagnose and repair equipment failure when required.

 

Qualifications:

 

            Education/Certification:

• Two year degree in Information Technology and/or two years’ experience in desktop support, computer installation, maintenance and repair.
• Any CompTIA or equivalent certification are a plus
• Any software or hardware certifications are a plus

 

            Special Knowledge/Skills:

• Ability to install and repair computers and associated peripherals
• Ability to install and maintain network cables and hardware
• Ability to follow written and verbal instructions
• Ability to communicate effectively
• Knowledge of District Policies

 

            Experience:

• Minimum of one year work experience as computer technician or as determined by the District

 

Major Responsibilities and Duties:

 

Installation

 

1. Install and upgrade computers and peripherals throughout the district.
2. Install network cabling and network peripherals throughout the district.
3. Relocate computer hardware and peripherals as needed.
4. Install and configure software as needed
5. Other duties as assigned

 

 

 

Equipment Repair and Maintenance

1. Diagnose and repair computer equipment, peripherals and associated software and hardware
2. Service equipment according to established Preventative Maintenance Schedule
3. Maintain accurate records of Preventative Maintenance
4. Maintain records of time and materials required to perform repairs and service

 

 

Safety

1. Operate tools and equipment according to prescribed safety procedures.
2. Use extreme caution when working around high voltage.
3. Correct unsafe conditions in the work area and report any concerns to Supervisor immediately.
4. Operate safely on ladders, lifts and other elevated areas.
5. Operate safely in attics and crawlspaces

 

Other

1. Operate within the Tech Dept. workorder system
2. Respond to after-hours emergencies as needed.
3. Safely Operate an automobile
4. Teachable with a good attitude
5. Arrive to work on-time

 

Supervisory Responsibilities:

            None

 

Equipment Used:

Hand tools, test equipment for repair and installation of computers, peripherals and cable, hand-truck (dolly), pallet jack, van/pickup truck.

 

Working Conditions:

            Mental Demands/Physical Demands/Environmental Factors:

Climbing stooping, bending, and kneeling: carrying equipment, frequent use of small hand tools and electronic test equipment; frequent inter-campus travel. Work occasional prolonged and irregular hours. May be required to be on call technician, available 24 hours.

 

Other Conditions:

“This position is classified as Non-Exempt for the purpose of the Fair labor Standards Act, as having a possible occupational exposure to bloodborne pathogens and, as Safety Sensitive; the employee will be subject to pre-employment, reasonable suspicion, post-accident, random, return to duty and follow-up drug and alcohol testing.”

           

The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

 

*Applicants for all positions are considered without regard to race, color, sex (including pregnancy), national origin, religion, age, disability, genetic information, veteran or military status, or any other legally protected status. Additionally, the district does not discriminate against an applicant who acts to oppose such discrimination or participates in the investigation of a complaint related to a discriminating employment practice. The district Title IX Coordinator is Mr. Donny Webb, Superintendent, 6735 Ted Trout Dr., Lufkin, TX 75904 ph: 936-875-9256.